by Bill Rambo | May 17, 2020 | Consumer Trends, eCommerce, Email Campaigns, General, Local News, Website Maintenance
The coronavirus pandemic is a troubling time for local small businesses. Use your website to keep your operation running smoothly.
While the spring and summer of 2020 haven’t gone the way any of us in the business community might have planned, many businesses large and small are finding ways to adapt to an economy that seems to change daily. Practicing social distancing can be difficult while also trying to keep a business running. Use the tools you have available to make things easy and safe for your staff and customers.
Update crucial information on your website
Have your hours or availability changed to help prevent the spread of COVID-19? Have you closed your lobby or started offering curbside pickup? Be sure to update your website to reflect these changes. Update this information on your Contact Us and About Us pages. Add banners and other notes on your front page to be an eye-catching way to present the new information.
Remember that your customers aren’t just looking for this information directly on your website! Update this information on your Facebook, Instagram, and other social media. If you manage your Google Business listing update your hours and availability there. If you don’t mange your Google Business listing, now is the perfect time to get started on learning how to use this important tool.
Keep your customers informed with a pop-up
Pop-ups don’t have to be the same annoyance they were in the 1990’s and 2000’s. A well-designed and unobtrusive pop-up can be an easy way to communicate important information about COVID-19 policy changes to your customers. Plugins make it simple to make a pop-up box that blends in well with your website and won’t be in the way.
A well-placed pop-up combined with updated information throughout the site will make sure that anyone checking your site will know if you’re offering additional services during this complicated time.
Local businesses are offering curbside pickup to serve customers with less close contact.
Revitalize your business model with online ordering
During the pandemic many restaurants and businesses have switched to pickup and curbside service. You can streamline this process for your small business by setting up online ordering on your website. You can use forms to do anything from requesting pickup for an item, filling out an entire restaurant order, or even collecting payment online. Adapt your model to an online system to keep your employees and customers safe while keeping your doors open.
Use your mailing list to send updates
Have you been building a database of loyal customers in a mass emailer? Now is the perfect time to send messages to your users to let them know about changes in your hours and business practices. Restaurants offering specials and modified menus can use these email lists to get the word out. Combine mass emails with website changes and social media updates for an effective strategy.
Coming together as a community
If there’s any silver lining to the coronavirus pandemic for a business owner, it’s that many are turning to local businesses for support and normalcy during this time of uncertainty. A business that learns to adapt will emerge stronger and with a better grasp of how to use their website.
Contact ITD Interactive today if you want more information on how to update your website to keep your customers informed. Now is a great time to set up an online ordering system!
by Bill Rambo | Jul 15, 2019 | Consumer Trends, General, Local Search Optimization, Local SEO, Search Engine Optimization, SEO, SEO Checklist, SEO for Small Business, Website Design, Websites
Making your website ADA compliant is a tricky and complicated task that’s recently become a hotly debated issue, but we here at IT Decisions are ready to help you get started and up to code!
What exactly is ADA Compliance and why do websites need it?
In a nutshell, ADA (the Americans with Disabilities Act) compliance is working through a general checklist of tasks and guidelines to make sure your website can be easily and freely accessed by visitors who are differently-abled, such as blind users who use audio narration software to read websites to them or deaf users who need closed captions because they can’t hear the embedded audio in videos. The goal is to ensure that anyone who comes to your site won’t be blocked from accessing any of the content or information by means of good, thoughtful design or alternative methods of accessing the content.
Do all websites have to be ADA compliant?
While the ADA guidelines are vague when it comes to website accessibility it’s become a “better safe than sorry” situation that every site owner should consider, especially if your site is for a government organization or a public service. If a lawsuit is filed that your website is not accessible, you can be accused of discrimination and held liable to the tune of thousands of dollars in damages and legal fees.
Don’t let the threat of a lawsuit make you think accessibility isn’t important on its own! An open and accessible internet for everyone is something all site owners and developers should strive for. When we build a site we make sure that many of these items are cleared right out of the box, like making sure that all images have alt text and every page has a clear heading.
ADA Compliant design is good design!
One of the best things about making your site ADA compliant is that it also results in a clean, usable site for everyone. It can even help boost your SEO rankings! Many of the tasks required to make a site ADA compliant overlap with the ones to make a site user and SEO-friendly, like adding helpful alt text to every important image and using headings to make your site more readable. Getting your site compliant with ADA would work hand in hand with a larger SEO strategy designed to make your site more usable and visible to Google and other search engines.
ITD Interactive has the tools needed to make your site ADA compliant
If your site is a little older it wouldn’t hurt to have it scanned to see what needs to be improved to make your site ADA compliant. Many of the guidelines are common to newer sites, like including closed captions in videos, but if your site was built before video content was common then that’s just one thing that will likely need to be addressed.
ITD Interactive specializes in making websites ADA compliant and we can help make sure your site is both safe from litigation but more importantly accessible to anyone who wants to check out your content.
We’re a local business in Johnson City, Tennessee, but we can scan and improve sites anywhere around the country since these guidelines are so universal.
Contact ITD Interactive today if you’d like us to look at your site to see what it would take to make your website fully ADA compliant.
by Bill Rambo | Jun 12, 2019 | Consumer Trends, General, Local SEO, SEO, SEO for Small Business, Social Networking, Web Marketing, Website Design, Website Maintenance, Website Maintenance Services
The business climate has been great for locally owned and operated businesses for the last several years. Many people feel a renewed sense of community. Supporting local small businesses is the perfect way to start loving where you live!
From restaurants and breweries to manufacturers and industrial facilities, local businesses are booming and they all have one thing in common: they need a well-designed website to stand out, search engine optimization to be found, and a social media strategy that will help them engage with the local market. That’s where your friendly neighborhood local web design and marketing firms like ITD Interactive come in!
Local Web Designers Understand Your Market and Customers
We understand your market because we are your market! We spend a lot of time examining and researching the local market for the same reason any local business does: to look for ways to expand our reach and find new customers. A local design firm will have a better understanding of how to reach local customers than a group from hundreds of miles away who may have never even stepped foot in your market before.
Here at ITD Interactive we always try to support our local businesses in the Tri-Cities. There’s no better way to understand how to reach customers of a business than to be a customer of that business yourself.
Local Web Designers Are a Part of Your Local Network
Since we all work in the same business community, there’s a good chance that we’ll know more than a few of the same people. This is a perfect opportunity to get real-world reviews. Just ask someone you know who’s worked with us! Every local business owner knows there’s no advertising better than good word-of-mouth. Take a look at our portfolio and testimonials to get an idea of who we’ve worked with.
Local Web Designers Are a Phone Call or Quick Trip Across Town Away
A quick Google search is all it takes to know there are a lot of options out there when it comes to building a website. There are definitely a lot of talented designers in the field. But there’s always a catch! If you’re a small business owner in Johnson City, TN and decide to go with a web design firm in Chicago or even somewhere a little closer like Asheville to build your site, you’ll always be working around their schedule. Designers in other cities often have a lot of local clients. They may even be in another time zone or work a totally different schedule. It may be difficult to get them on the phone if you have questions about your website or if your site is down and need to get it back up as soon as possible so you don’t lose any business.
ITD Interactive is a Proud Local Johnson City, TN Web Design Agency!
ITD Interactive is a local web site design firm. That means we’re within miles of any business in Johnson City and a short trip from Bristol, Kingsport, and the rest of the Tri-Cities area. We’re in the office normal hours every weekday and will respond to you within a business day if we happen to miss your call. When you need to see how something works you can drop by our office any time for a hands-on tutorial. If you’re lucky you’ll be here on a day that JC brings in her famous chocolate-chip cookies – we’re happy to share if there are any left!
If you’re in the Tri-Cities and are ready to see the difference in working with local, personable web designers drop us a line and let’s get to work!
by Marcus Ledbetter | Feb 14, 2014 | Blogging Ideas, Consumer Trends, Inbound Marketing, Sales, Search Engine Optimization, Web Marketing
Here’s a little secret. The price of your product or service is probably already out there.
It’s a fact with which few in the business, and especially sales, world are not comfortable. For most of us, we set a price on our product or service that is indicative of the value we bring to the lives of those who will purchase it.
We can make their lives easier, better, more enjoyable, etc. And we put a price on our widget/service that matches that confidence.
But apprehension talks to us. It whispers in our ear.
“If you throw your price out there, you’ll lose business. You’ll scare people away who might become customers. Your leads will dry up.”
But leads don’t pay your bills, clients do. And the time you spent on unqualified leads could have been time spent taking care of existing customers, or nurturing qualified leads, or building content that draws in qualified leads. (more…)
by Marcus Ledbetter | May 21, 2013 | Author Rank, Consumer Trends, Email Campaigns, Facebook, Google, Hubspot, Inbound Marketing, Marketing Managers, Marketing ROI, Search Engine Optimization, SEO, SEO for Small Business, Social Media Marketing, Social Networking, Web Marketing
In this post, we’ll explore 15 surprising digital marketing trends that you need to know. The charts below are pulled from Google Trends and show search interest over the last decade.
This is the phrase that is changing the way marketing is done. You’ll see a VERY close resemblance to the graph below for “HubSpot”, the all-in-one Inbound Marketing software (and marketing content giant). (more…)
by Marcus Ledbetter | Apr 5, 2013 | Consumer Trends, Email Campaigns, Facebook, Google, Inbound Marketing, Search Engine Optimization, SEO, SEO for Small Business, Social Media Marketing, The Gravity Strategy, Twitter, Web Marketing
We are pleased to introduce a new video we produced to go along with The Gravity Strategy eBook and blog posts. We are excited about this concept because it makes it super easy to explain Inbound Marketing and it’s benefits for your business. Enjoy!