Tackling Your Website’s ADA Compliance Checklist

Making your website ADA compliant is a tricky and complicated task that’s recently become a hotly debated issue, but we here at IT Decisions are ready to help you get started and up to code!

What exactly is ADA Compliance and why do websites need it?

In a nutshell, ADA (the Americans with Disabilities Act) compliance is working through a general checklist of tasks and guidelines to make sure your website can be easily and freely accessed by visitors who are differently-abled, such as blind users who use audio narration software to read websites to them or deaf users who need closed captions because they can’t hear the embedded audio in videos. The goal is to ensure that anyone who comes to your site won’t be blocked from accessing any of the content or information by means of good, thoughtful design or alternative methods of accessing the content.

Do all websites have to be ADA compliant?

While the ADA guidelines are vague when it comes to website accessibility it’s become a “better safe than sorry” situation that every site owner should consider, especially if your site is for a government organization or a public service. If a lawsuit is filed that your website is not accessible, you can be accused of discrimination and held liable to the tune of thousands of dollars in damages and legal fees.

Don’t let the threat of a lawsuit make you think accessibility isn’t important on its own! An open and accessible internet for everyone is something all site owners and developers should strive for. When we build a site we make sure that many of these items are cleared right out of the box, like making sure that all images have alt text and every page has a clear heading.

ADA Compliant design is good design!

One of the best things about making your site ADA compliant is that it also results in a clean, usable site for everyone. It can even help boost your SEO rankings! Many of the tasks required to make a site ADA compliant overlap with the ones to make a site user and SEO-friendly, like adding helpful alt text to every important image and using headings to make your site more readable. Getting your site compliant with ADA would work hand in hand with a larger SEO strategy designed to make your site more usable and visible to Google and other search engines.

ITD Interactive has the tools needed to make your site ADA compliant

If your site is a little older it wouldn’t hurt to have it scanned to see what needs to be improved to make your site ADA compliant. Many of the guidelines are common to newer sites, like including closed captions in videos, but if your site was built before video content was common then that’s just one thing that will likely need to be addressed.

ITD Interactive specializes in making websites ADA compliant and we can help make sure your site is both safe from litigation but more importantly accessible to anyone who wants to check out your content.

We’re a local business in Johnson City, Tennessee, but we can scan and improve sites anywhere around the country since these guidelines are so universal.

Contact ITD Interactive today if you’d like us to look at your site to see what it would take to make your website fully ADA compliant.

 

ITD Interactive - Inbound Marketing, SEO, eCommerce and Web Design

Why You Should Use Local Web Designers for Your Local Business Website

The business climate has been great for locally owned and operated businesses for the last several years. Many people feel a renewed sense of community. Supporting local small businesses is the perfect way to start loving where you live!

From restaurants and breweries to manufacturers and industrial facilities, local businesses are booming and they all have one thing in common: they need a well-designed website to stand out, search engine optimization to be found, and a social media strategy that will help them engage with the local market. That’s where your friendly neighborhood local web design and marketing firms like ITD Interactive come in!

Local Web Designers Understand Your Market and Customers

We understand your market because we are your market! We spend a lot of time examining and researching the local market for the same reason any local business does: to look for ways to expand our reach and find new customers. A local design firm will have a better understanding of how to reach local customers than a group from hundreds of miles away who may have never even stepped foot in your market before.

Here at ITD Interactive we always try to support our local businesses in the Tri-Cities. There’s no better way to understand how to reach customers of a business than to be a customer of that business yourself.

Local Web Designers Are a Part of Your Local Network

Since we all work in the same business community, there’s a good chance that we’ll know more than a few of the same people. This is a perfect opportunity to get real-world reviews. Just ask someone you know who’s worked with us! Every local business owner knows there’s no advertising better than good word-of-mouth. Take a look at our portfolio and testimonials to get an idea of who we’ve worked with.

Local Web Designers Are a Phone Call or Quick Trip Across Town Away

A quick Google search is all it takes to know there are a lot of options out there when it comes to building a website. There are definitely a lot of talented designers in the field. But there’s always a catch! If you’re a small business owner in Johnson City, TN and decide to go with a web design firm in Chicago or even somewhere a little closer like Asheville to build your site, you’ll always be working around their schedule. Designers in other cities often have a lot of local clients. They may even be in another time zone or work a totally different schedule. It may be difficult to get them on the phone if you have questions about your website or if your site is down and need to get it back up as soon as possible so you don’t lose any business.

ITD Interactive is a Proud Local Johnson City, TN Web Design Agency!

ITD Interactive is a local web site design firm. That means we’re within miles of any business in Johnson City and a short trip from Bristol, Kingsport, and the rest of the Tri-Cities area. We’re in the office normal hours every weekday and will respond to you within a business day if we happen to miss your call. When you need to see how something works you can drop by our office any time for a hands-on tutorial. If you’re lucky you’ll be here on a day that JC brings in her famous chocolate-chip cookies – we’re happy to share if there are any left!

If you’re in the Tri-Cities and are ready to see the difference in working with local, personable web designers drop us a line and let’s get to work!

 

ITD Interactive - Inbound Marketing, SEO, eCommerce and Web Design

Going Where Businesses Don’t Want To Go And BUYERS Do: Cost

SearchHere’s a little secret. The price of your product or service is probably already out there.

It’s a fact with which few in the business, and especially sales, world are not comfortable. For most of us, we set a price on our product or service that is indicative of the value we bring to the lives of those who will purchase it.

We can make their lives easier, better, more enjoyable, etc. And we put a price on our widget/service that matches that confidence.

But apprehension talks to us. It whispers in our ear.

“If you throw your price out there, you’ll lose business. You’ll scare people away who might become customers. Your leads will dry up.”

But leads don’t pay your bills, clients do. And the time you spent on unqualified leads could have been time spent taking care of existing customers, or nurturing qualified leads, or building content that draws in qualified leads. (more…)

15 Surprising Digital Marketing Trends

In this post, we’ll explore 15 surprising digital marketing trends that you need to know.  The charts below are pulled from Google Trends and show search interest over the last decade.

Inbound Marketing

InboundMarketing

This is the phrase that is changing the way marketing is done.  You’ll see a VERY close resemblance to the graph below for “HubSpot”, the all-in-one Inbound Marketing software (and marketing content giant). (more…)

The Gravity Strategy

We are pleased to introduce a new video we produced to go along with The Gravity Strategy eBook and blog posts. We are excited about this concept because it makes it super easy to explain Inbound Marketing and it’s benefits for your business. Enjoy!

(more…)

2 Big Ways Content Boosts Customer Lifetime Value

Boost Customer Lifetime ValueWe were in a quasi-sales pitch meeting yesterday and the prospect began discussing the “break-even” analysis.  (I used to hate it when sales guys told me how many sales I would have to make to break even.  If I just break even , the only person who has made money is the sales guy.  If I just break even, I’m working for him, not me.)

In the analysis, we brought out the tried and true “Customer Lifetime Value” (CLV).  (CLV is “a prediction of the net profit attributed to the entire future relationship with a customer.”) And as content marketers, we have pretty firm ground to stand on when we do.  Content marketing is all about educating both your potential and existing clients.  Sy Syms made the following statement famous in the business world.  “An educated customer is our best customer.”

1. Educated Customers Stick Around (Customer Retention)

As Syms understood, if your client or customer understands the full benefits of your service, they will have more confidence in the outcome when the critics show up.  The spouse might say . . .

“You should try __________.”

“No”, your educated client says, “what we’re doing with this vendor works because . . . ”   (more…)

Consumer Trends, General, Local Search Optimization, Local SEO, Search Engine Optimization, SEO, SEO Checklist, SEO for Small Business, Website Design, Websites