New website launched for The Urology Clinic in Johnson City/Bristol

In April 2019 ITD Interactive developed and launched a brand new mobile-friendly website for The Urology Clinic, a urological health services practice with locations in both Johnson City, Tennessee and Bristol, Tennessee.

The new Urology Clinic website features a comprehensive list and descriptions of services offered by the clinic, downloadable forms for patients to fill out before visits, interactive forms for job applicants and general contact, and profiles of the doctors, surgeons, and physician extenders on staff.

The Urology Clinic was founded in 2000 in Johnson City, Tennessee with their second location opening in Bristol, Tennessee several years later. They offer urological health services to the entire Tri-Cities region.

Contact ITD Interactive today if your medical practice office is in need of a website facelift or SEO services! Our website hosting features a completely free SSL certificate to make ensuring your website is HIPAA compliant simple and painless.

See our work at JCUrology.com.

The mobile-friendly view of JCUrology.com

Web Design vs. Web Development – What’s the Difference?

As an entrepreneur, sometimes you’ll have a really great idea that won’t quite fit into the boundaries of a traditional WordPress or eCommerce site. There are many plugins and extensions available for each platform that can help make your ideas work but in some cases something more custom-made is better suited for your needs.

So…Web Design or Web Development?

The terms are often used interchangeably, but for the sake of clarity in this article we’re going to differentiate between the two. Web design typically refers to creating the layout and overall look of your site. Web development refers to the actual nitty-gritty of building a site or app like writing code and making major changes to established frameworks.

At ITD Interactive we primarily do our work on two platforms: WordPress for “normal” websites and Magento for eCommerce sites. Both are open source, secure solutions with a rich support network that make building sites for local businesses efficient and cost-effective. If you’ve got a more complicated idea than a standard WordPress or Magento site, custom development may be a better option.

Web Development Work is Customized for You

Since every client is different, our custom development work is a whole new piece of work for each client. One website might need a custom-made price calculator while another might need a color picker to help customers design buildings.

The great thing about WordPress and Magento is they’re easily adaptable with all kinds of available resources, meaning we have everything we need to make your idea work without breaking your budget.

Custom Web Development is Secure and Efficient

WordPress and Magento are open-source platforms, meaning anyone is free to build “plugins” or “extensions” that add new features to a website. Plugins can be useful to quickly make a site come to life but using too many of them can quickly bog your site down with unnecessary functions. Many plugins can be old and out of date with many vulnerabilities that leave your site open to malicious hackers. Other plugins can be full of added features you don’t even need.

Opting for a custom-built website or plugin means you get only what you need out of your website without any bloated unnecessary features that make your site slower and easier for hackers to break into. When you choose to go the custom development route you get only what you pay for — not a one-size-fits-all solution.

Custom Web Development Gives You Complete Control

Since you’re basically starting from scratch, every single facet of your project is totally up to you from the general look and feel of the site to how it reacts to input from users. We’ll work with you to make sure your site looks just the way you want it and works in a way that will keep your users coming back.

This level of customizability gives you an added benefit in Search Engine Optimization (SEO) because we’ll be able to precisely fine-tune it to get you the best results possible without any of the filler that comes in cookie-cutter website templates.

Maybe Web Design is All You Need!

If this all sounds overwhelming and you just need a simple, basic website or eCommerce store, we can certainly help you out with that too! Visit our Web Design services page or read more on our web design and marketing blog for more information.

Your ITD Interactive Project is Yours

Once your site or app is finished by ITD Interactive, it gets turned over to you as the owner whether you’re a web design or full development customer. We don’t retain the rights or hold your site hostage if you decide to move your it to another hosting or maintenance service in the future. Many one-size-fits-all website solutions leave you tied to a contract that means if you stop paying you no longer have a website and have to start from scratch.

With your ideas and our expertise, we can build something together that will make building your brand and business easier than ever before. Ask us how to get started today!

eCommerce Search Engine Optimization – 7 Tips for Success

eCommerce Search Engine Optimization – 7 Tips for Success

If you rely on your website as a key part of your business, then i’m sure I don’t have to tell you how important it is that you have a strategy for maintaining good search engine optimization.  Having a well optimized site that ranks well for your main keywords is a crucial part of building any strong online business.  For most types of websites, the rules are the same.  Content, content, content!  But what about eCommerce search engine optimization?  Optimizing a blog post for a particular keyword is one thing, but what about product pages?  How do you manage category pages?

eCommerce sites definitely have their own unique challenges and pitfalls when it comes to search engine optimization.  In this article, we’ll touch on 7 tips to make sure your eCommerce site is well optimized and attracting valuable traffic!

Why is eCommerce search engine optimization more challenging?

SEO for eCommerce - 7 Tips for SuccessTo get to the root of this, you have to understand how the search engines crawl and index websites.  The search engines will typically land on your front page, and then follow every link they come across.  It will then follow every link on those pages until it has exhausted new links to crawl.  On a typical website, which might have anywhere from 10-20 total content pages, this is a pretty simple feat.

Now, think about your typical eCommerce site.  Not only do you have your regular company / content pages, but you have product pages, category pages, product comparison pages, reviews, shopping carts, search results, etc.  Many of these top-level pages have multiple views (filter by price, name, etc) and many pages are divided into even more sub pages!  A category with 35 products in it will likely result in 3-4 pages with previous and next buttons to make it easier to browse.  As a result of these common eCommerce site features, the search engine spider will often encounter thousands of links to follow and evaluate, many of which are circular, or all wind up at different versions of the same page.  If left unchecked – you may find yourself with a site that appears to be full of duplicate titles, content, and just an overall poor navigation path – which Google takes into account in determining your rankings.

Below, we cover 7 areas you need to pay attention to with any eCommerce site, to ensure your web store is easy to crawl and index, as appears to be well organized and of high quality.

1) Don’t forget the basics

Every page needs the core SEO elements taken care of.  By this we mean that every page should have a properly written Meta Title, Meta Description, and the content within the page should be properly organized with headings and paragraphs, all of which should be relevant to the most important keywords you are targeting.  This holds true for all of your pages, whether it is a content-heavy “about us” page, or a product page.  Good SEO will ALWAYS start with good, high quality content. Because eCommerce sites can have large catalogs – it is easy to gloss over these and forget.

Why this is a problem:  It’s easy to forgot your basic SEO best practices when you’re working on an eCommerce site.  Having a well formed title, well written meta elements, proper usage of heading tags, and 300-600 words of well-written content are still your basic target.  As shoppers – we don’t necessarily want to read 300-600 words about a product, but Google has a hard time indexing and sorting that product if there isn’t enough content to analyze.

How do I fix this?  Take the time to write plenty of content about your products, and also on category pages.  Keep in mind that even if a page is automatically generated from your catalog, it is still a page as far as google is concerned.  It needs to follow SEO best practices to ensure maximum performance in search.

2) Make proper use of rel=canonical.

If this seems like greek, then you should probably talk to your web developer or SEO provider and make sure.  Simply put though, rel=canonical is a tag that lets you tell the search engine which version of a URL is THE correct version.  For instance, http://itdint.wpengine.com and http://itdinteractive.com are of course the same URL – but the search engine doesn’t know that.  As far as the search engine is concerned, those are two very different URLs.  with eCommerce sites, the need for the rel=canonical tag is nothing short of critical.  For instance, you might have 2 URLs for the same category page:  http://www.mysite.com/widgets and http://www.mysite.com/widgets?page=2.  If these pages have the rel=canonical tag stating that the actual URL should be http://www.mysite.com/widgets – the search engine would simply assume that these are two completely separate pages.  This example only has two pages – you might have a category with so many products that your eCommerce site breaks it up into 10 sub pages.  Without the rel=canonical tag notifying the search engine of the canonical URL, the spider will log every single page as a unique page.

Why this is a problem:  10 unique pages of content is a great thing.  10 pages of mostly similar content, that share the exact same title and meta descriptions is absolutely NOT a good thing.  It looks like you have 10 pages that you didn’t bother to assign unique titles to.  This leave the search engine with a bad impression of your site’s organization.

How do I fix this?  Most standard eCommerce platforms either have configuration settings to enable the rel=canonical tag, or readily available plugins that do the same thing.  If you aren’t comfortable tackling this yourself, you should reach out to your web developer and get them to point you in the right direction.

3) Utilize rel=PREV and rel=NEXT.

If you have a category listing with multiple pages of products, the crawler will likely think that you have a bunch of pages with duplicate title and meta tags.

Why this is a problem:  If you have a large catalog of products, you will most likely have listings that are broken down into multiple pages.  While this makes it easier for your customer to browser through the catalog – it can cause confusion when Google comes around to index the page.  Let’s say you have a category called ‘iPhone Cases’.  If you had 8 pages of iphone cases to scroll through, then Google would think you have 8 pages with the identical main title and description – resulting in a ding against you for duplicate content.

How do I fix this?  By properly utilizing the rel=PREV and rel=NEXT, Google, or any of the indexers, will understand that each page is just a continuation of the original listing and take that into account in their index.  There are different ways to implement this, depending on what eCommerce platform you are using, so refer to the documentation or talk with your developer.  There are often plugins that will take care of this for you as well.

4) Avoid big chunks of boiler-plate content.

If you have a lot of products that are similar, avoid the temptation to boilerplate the product description and only change the color or style information.  Duplicate content is a big concern with SEO and if you have 20 products that share the same 2-3 paragraphs, you run the risk of those pages being buried in the index – google assuming they are of low quality.

Why this is a problem:  We all like to save time where we can – and duplicating similar products to add to your catalog is a common practice.  The problem arises when you duplicate a product several times, and essentially only change the title, picture and maybe a sentence or two in the description.  This can be challenging especially if you have accessory products that are basically the same, but that work with different systems – like phone accessories, computer accessories, etc.

How do I fix this?  There isn’t really a quick fix for this issue, unfortunately.  The key here is to take the time to either write original content for all or your products, or better organize products that share too many similarities.  For instance – if you have a battery charger that comes in 6 different varieties for 6 different devices, don’t create 6 individual products and try to write custom content for each.  Create it as ONE product with well written content, and allow the shopper to pick which device they are shopping for from an option list.

5) Avoid skimpy product and category pages.

Category and Product pages are fantastic opportunities to provide the user with valuable information about your products, their value and why they should be interested in them.

Why this is a problem: For sites with lots of products, however, it is all too common to only write a sentence or two for each. If your page has barely a paragraph of content, the search engines really can’t evaluate what it is about and you’ll never be able to rank very high for that page.  Take the time and craft great content around your products.  Category pages are an even greater opportunity to develop great content since they are more of an overview page.

How do I fix this?  Take the time to carefully organize your categories.  If you have too many categories – then you will also have too many category pages to edit!  Once you priorities your category breakdown, take time to flesh out each category page with unique content about the products contained in that category.  Typical SEO rules apply to the category page just as they would a blog post or other informational page.

6) Beware of built-in SEO title and meta values.

Many eCommerce platforms allow you to set a global title and description.  The idea here is that it is better than nothing, should you forget to set them individually in your product and category pages, but this is a terrible practice.

Why this is a problem:  If you set a global title and description, and fail to individually set these items on other pages, the search engine will register duplicate titles and descriptions for all of your pages.  Multiply this problem by however many products and categories you create!  This gets tricky because as a viewer, you see product titles and pictures.  To the indexer, however, they see an entire catalog full of items bearing the same title and description.  These duplicate titles and descriptions can, and will, also shop up in google listings which looks terrible.

How do I fix this?  Each product, category, and informational page in your eCommerce platform should have an area where you can specify the meta information.  Some may automatically grab the product title and an excerpt of the description, or short description. However, if you have the default meta title / description set, it could override this feature.  In this case – automatically grabbing the products title and excerpt is your ‘better than nothing’ option.  However, to gain the most benefit, you should really take the time to edit the meta information for each fo your products.

7) Don’t forget the ALT tags.

eCommerce sites tend to have a lot of photos.  Any decent eCommerce software will allow you to edit the alt text for any photo you insert.  Make sure you do not skip this step.  Aside from stronger overall optimization, alt text provides an opportunity to add relevant keywords in the context of your products and services.  Google’s image search is a powerful tool that relies on the alt text heavily to determine what a photo is all about.

Why this is a problem:  Many eCommerce platforms make it easy to jump loads of pictures onto your website.  Everyone wants to see multiple views of a product, or pics of the product in use.  This is great – but if you do not take the time to set the alt tag information for each picture, they will be indexed by their file name.  All too often – file names are just part numbers, or generic names that are abbreviated or chopped up to save typing.

How do I fix this?  By intentionally editing the meta information for each image – primarily the alt tag – you can take advantage of the entire image side of Google’s indexing services.  Often image search results will show up alongside text searches and that can be another opportunity to have links to your store show up in a potential customers search.  Each platform handles this slightly differently, but any major eCommerce platform should have an easy interface to edit this information.

Wrapping Up

eCommerce SEO can be a tricky subject, and often takes more on-going effort than SEO on an information or service oriented website.  Ignoring SEO best practices can have a huge detrimental effect on the performance site, however, so the effort for an eCommerce site can return a huge payoff.  It’s worth the time to do it right.  If you feel you do not have time to tackle this yourself, you should seek out an SEO service provider who can help you!  This is a service we provide to many of our clients, and we would be happy to talk with you as well.

If you would be interested in a free consultation – there is a link in the side bar.  We would be happy to look over your eCommerce site and offer insight into areas that might be holding you back – and there is no obligation. 

Experienced Custom Home Builder Gets New Site

J.S. Howell, Inc.ITD Interactive recently launched a new site J.S. Howell, Inc., a custom home builder in Tennessee and Virginia. The site includes a mobile-responsive design, an extensive portfolio and photo gallery, customer testimonials,  and contact & quote information.

The new website features dynamic full-screen images, an innovative before and after gallery, and a persistent top menu.

A native of Johnson City and graduate of East Tennessee State University, owner Jeff Howell has been a builder specializing in custom homes in the TriCities TN/VA since 2005.

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New Site For Artistic Fire Pit Builder

Creative Firepit, Inc.We recently launched a new site for Creative Firepit, Inc., a manufacturer of custom, hand-crafted globe-style fire pits. The site includes a mobile-responsive design, a photo gallery of pre-designed products, and contact information.

The fire pits are hand cut by a professional artist — a video of the process is included on the website, along with details and specifications about each design.

Custom designed fire pits are also available by request.

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New Home Health Website

AllCare Health ServicesWe recently launched a new site and blog for AllCare Health Services, a provider of home health services in Knoxville and those in need throughout Tennessee.   Their new website includes a mobile-responsive design, an informative blog, and contact forms to get a free, no obligation quote for services.

They cover the ninety-five county area with caregiver availability of Certified Nursing Assistants (CNAs), home health aides, sitters, live-ins, companions and experienced caregivers.

Established in 2002, AllCare is licensed by the State of Tennessee, bonded, and insured.

They are active in the home care industry as members of the Tennessee Association of Home Care, the United HealthCare TN Advisory Group and the BlueCross BlueShield TN Advisory Group. (more…)